Ultimately, you will want to contact us about your item to get the preferred return shipping address. On a preference-based return, typically the buyer would be responsible for purchasing the return shipping label, as well as coordinating return shipping logistics with the carrier. If the item you purchased arrived damaged by shipping, and you reported the issues to us within 7 days of delivery, we would be responsible for the return shipping costs. Who is responsible for return shipping costs? Once the item is back in our warehouse's possession, your refund should be initiated in 48 hours. Once approved, ship the item back to our warehouse (unless a partial refund or other arrangements were discussed). photos, video) of any issues once they are encountered and email us with that a refund on the order.Īllow us 24-48 hours to respond to any request. What are the steps of getting a refund/return started? We need you to contact us first, as the majority of issues are resolved between discussing with our team.Īnything outside of that 7-day window, or a situation that is not damaged/not as described, does not apply to the policy.Īs far as manufacturer warranties, that would be dependent on the item itself, and what each item and manufacturers offers with each specific listing. If anything arrives damaged or not as described, you just need to contact us within 7 days of delivery with documentation of the issues. But ended up being much higher quality and stood the test of time as seen from this guitar.Īll purchases on the site are backed by our 7 Day Buyer Protection. Just like they were built to be in the 70s. No repairs, cracks or performance issues. Its tuning keys have lost a bit of their original luster, and its aged white caps are not super clear anymore. but hard to see and mostly clean overall.
few very minor scratches and rubbing marks on its top, back and neck.
Overall condition of this guitar can be described as very good to excellent for its age. This is great sounding and easy to play instrument, that can satisfy not only a beginner. ZenOn instruments were made by unnamed workshops led by great luthiers Toshihiko Tokugawa, Shoichi Yanagisawa, Hiro Tamura and Saburo Nogami. Zen-On was (still is) a highly reputable music score and musical instruments distributor. This guitar sounds wonderful definitely due to being made by top tier luthiers in Japan during its 70s golden era of guitar production.īeautiful detail work and a rich aged wood make this a head turner when we bring it out. Saddle has a good amount of life left, and intonation is spot on. In excellent shape overall, neck straight, action set medium low, and all hardware in great shape.
This beautiful guitar was made in 1973 by Zen-On Music Co.Ī true Vintage Classical Acoustic, and very rare find.
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